Incident Investigations
Clarity. Improvement.
When a serious incident occurs, businesses face enormous pressure — the need for answers, accountability, and assurance it won’t happen again. Emotions run high, and the process can feel overwhelming.
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That’s why independent investigations matter. They bring clarity, objectivity, and a path forward.
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Kaster provides detailed, impartial ICAM investigations that help you uncover what happened, why it happened, and how to prevent it in the future.
Led by Megan Lumley, a seasoned safety professional with nearly two decades of experience across industries, our investigations turn complex events into actionable insights that protect your people and strengthen your systems.
Action. Experience. Response.
Our investigations span a broad range of incidents, from serious injuries and environmental breaches to psychosocial and system-related events.
We’ve supported clients through incidents such as:
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Fatality, partial impairment, complex claims
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Bullying and harassment
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Physical violence and public assaults
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Serious machinery and crush incidents
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Falls from height and head injuries
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Fires, environmental breaches, and chemical exposures
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Construction project and contractor safety breaches
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Collapses and engulfment events
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Dangerous incidents, near misses, and fatalities
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Vehicle and pedestrian collisions
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Failures in isolation, supervision, or control systems…and much more.
​Methodology. Collaboration. Clarity.
​Every investigation we conduct is highly collaborative.
We engage with all relevant stakeholders, from those directly involved to senior leadership, to ensure every perspective is considered.
Our ICAM investigations combine technical accuracy with empathy, creating a constructive space where people can speak openly and lessons can be learned.
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This approach not only strengthens the quality of findings but also helps organisations shift from blame to understanding, building a stronger safety culture in the process.
Findings. Solutions. Change.
We don’t just determine root causes , we deliver solutions.
Each investigation ends with clear, actionable recommendations designed to prevent recurrence and improve system resilience.
Our reports are easy to understand, evidence-based, and tailored to your business needs , supporting your leadership team to take confident, decisive action.
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With Kaster, every investigation becomes an opportunity to build safer systems, stronger teams, and workplaces where people feel protected and valued.